Frequently Asked Questions

How long have you been in business?
We started business in 2006.

Where are Chatt wireless accessories made?
Chatt neck case holders are made in the USA with domestic and foreign parts.

What is your minimum order?
No minimum order is required.

How soon will I receive my order?
Depends on your location. We usually ship within 24 hours from our Palm Beach warehouse. Some larger orders or special requests may take longer. FedEx Ground Service takes about a week. FedEx Express arrives the next day. USPS Priority Service arrives in 2 or 3 days.

Can I place a telephone order?
Yes, we are available 8 AM to 6 PM EST for telephone orders or customer service at 561 883 2280 or 888 332 4288.

What is your money back guarantee?
Chatt.Com has a 100% money back guarantee that you are completely satisfied with our products! We issue credits within 3 business days after receiving your returned merchandise.

What is the warranty on your products?
Defects are very rare! All Chatt products have a one year warranty and we will exchange any defective products.

How can I get my logo or personal information on a Chatt product?
Contact us to discuss your request.

Do you sell to international customers?
Yes! Due to requests from many customers outside the USA, we sell and ship around the world. International customers can pay by Pay Pal, electronic bank transfers, money order or check. Send us an email with your request. The minimum order requirement is $100 USD. Shipping cost start at $60.00 for a flat rate package which can hold 50 products and arrives at your address within 7 to 10 days.