Chatt has a 100% money back guarantee that you are completely satisfied with our products! In the event you are not satisfied with your purchase or feel the products will not sell in your store, we will refund 100% of your money within 30 days after receiving your order. (excluding seasonal items) We issue credits within 3 business days after receiving your returned merchandise in good condition.
All Chatt products have a one year warranty and will exchange any defective products.
Custom products and special orders are not refundable unless Chatt does not delivery products by an agreed upon date. The date must acknowledge by Chatt in writing. We will replace any defects for free.